Privacy Policy
DHARMISH is committed to protecting your privacy and ensuring that your personal
information is handled safely and responsibly. This Privacy Policy outlines how we collect,
use, and protect your information when you visit our website and make purchases from
DHARMISH.
By accessing or using our website and services, you agree to the terms of this Privacy
Policy. If you do not agree with any of the terms, please do not use our website.
1. Information We Collect
We collect the following types of information when you use our website:
a) Personal Information
When you create an account, place an order, or contact us, we may collect personal
information such as:
● Full name
● Email address
● Shipping and billing address
● Phone number
● Payment information (e.g., credit/debit card details)
● Account username and password
b) Non-Personal Information
We may automatically collect non-personal information about how you interact with our
website, including:
● IP address
● Browser type and version
● Device information
● Pages visited on our website
● Date and time of visit
● Referring URLs
2. How We Use Your Information
We use the information we collect to provide you with a better shopping experience and to
improve our website. Specifically, we use your information for the following purposes:
● Order Processing and Fulfillment: To process your orders, deliver products, and
communicate with you regarding your purchases.
● Account Management: To create and maintain your account, including order history,
preferences, and personalised recommendations.
● Customer Support: To respond to inquiries, resolve issues, and provide assistance.
● Marketing and Promotions: To send you updates about new products, special
offers, and other marketing communications. You can opt out of marketing emails at
any time.
● Website Improvement: To analyse user activity on our website and improve the
functionality and user experience.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our
website. Cookies are small text files stored on your device that help us remember your
preferences and track your activity. This allows us to:
● Keep you logged in to your account
● Personalize your shopping experience
● Analyze website traffic and user behaviour
You can manage or disable cookies through your browser settings, but doing so may affect
some features of our website.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share
your information with trusted third parties in the following situations:
● Service Providers: We may share your information with third-party vendors that
assist with services such as payment processing, shipping, email marketing, and
website hosting. These providers are obligated to protect your information and use it
only for the specific services they are contracted to provide.
● Legal Compliance: We may disclose your information if required to do so by law or
in response to legal requests, such as subpoenas or court orders.
● Business Transfers: Your information may be transferred to the new owner in the
event of a merger, acquisition, or sale of assets.
5. Data Security
We take the security of your personal information seriously and use industry-standard
security measures to protect it. These include encryption technologies such as SSL (Secure
Socket Layer) to ensure that sensitive data, like payment information, is transmitted
securely. However, no method of transmission over the Internet is completely secure, and
we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding the information we collect about you:
● Access and Correction: You can access, update, or correct your personal
information by logging into your account or contacting us.
● Opt-Out of Marketing Communications: You can unsubscribe from marketing
emails at any time by clicking the “unsubscribe” link in the email or contacting us
directly.
● Data Deletion: You may request that we delete your account and personal
information. However, please note that we may retain certain data as required by law
or for legitimate business purposes.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy
practices or content of these sites. We encourage you to read the privacy policies of any
third-party websites you visit.
8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect
personal information from children. If we become aware that we have inadvertently collected
information from a child under the age of 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make
changes, we will post the updated Privacy Policy on this page and update the "Effective
Date" at the top. We encourage you to review this Privacy Policy periodically to stay
informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please
contact us by email at info@dharmish.com
By using our website and services, you acknowledge that you have read and understood this
Privacy Policy.